Privacy policy

Privacy Policy

Last updated: October 1, 2026

This Privacy Policy describes how Casa Naranjo (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from casanaranjostore.com (the "Site") or otherwise communicate with us.

1. What Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may collect the following types of information:

  • Contact Details: Your name, billing address, shipping address, email address, and phone number.

  • Order Information: Details about the products you purchase, view, or add to your cart.

  • Device Information: Information about your web browser, IP address, time zone, and cookies installed on your device.

  • Marketing Information: With your permission, we collect your email address or phone number to send you updates, exclusive offers, and promotions.

2. How We Collect Your Information

We collect information directly from you when you provide it to us (such as when you create an account, place an order, sign up for our newsletter, or contact customer support) and automatically through cookies and tracking technologies as you navigate the Site.

3. How We Use Your Information

We use your personal information to provide you with our services, which include:

  • Processing your payments, fulfilling orders, and arranging shipping.

  • Communicating with you regarding your orders, updates, or customer service inquiries.

  • Screening orders for potential risk or fraud.

  • Sending you marketing communications, promotional offers, and newsletters (if you have opted in). You can opt out at any time.

4. Sharing Your Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • Shopify: Our online store is hosted by Shopify Inc., which provides our e-commerce platform. You can read more about how Shopify uses your personal information on their privacy page.

  • Service Providers: Third-party vendors who assist us with shipping, logistics, payment processing, and marketing operations.

5. Your Rights

Depending on your location (including regulations applicable to international customers, such as US state laws or GDPR), you may have rights regarding your personal information, such as the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at casanaranjostore@gmail.com.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at casanaranjostore@gmail.com.